Church accounts
Admins manage the church workspace.
Church tenant admins are responsible for staff access, content, member workflows, and billing decisions for their church account.
Terms
Terms of use
These terms explain the practical rules for church accounts, staff access, member use, billing, support, and account deletion.
Plans
Self-serve plans bill monthly.
Starter, Growth, and Live remain the canonical self-serve plans for My Church Group church accounts.
Members
Account deletion stays available.
Members can request deletion in the app or at the browser deletion page when app access is not available.
Church accounts
A church account belongs to the church or organization that starts and manages it. Tenant admins control the account settings, staff permissions, member access, site content, billing choices, and the church records placed in My Church Group.
Staff access and content
Staff and other authorized users should only access records they need for church work. Tenant admins are responsible for inviting the right people, removing access when roles change, and keeping public site content, files, groups, forms, and communications appropriate for their church.
Member use
Members should use My Church Group for their own account and church participation. Members are responsible for the information they submit, the messages they send, and the files or responses they share with their church or groups.
Billing and plans
Church accounts are billed monthly. Starter, Growth, and Live remain the canonical self-serve plans. Billing questions, plan changes, invoices, and payment problems can be sent to billing@mychurch.group.
Account deletion
Members can request account deletion from the in-app Account screen or at mychurch.group/delete-account. Some records may be retained for legal, security, billing, moderation, backup, audit, abuse-prevention, or church recordkeeping reasons.
Support
Support and account questions can be sent to admin@mychurch.group, billing@mychurch.group, or help@mychurch.group. Include the church name and account email when that helps us find the right record.