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Support

Tell us what's broken, confusing, or blocking your setup.

Send the details here. If your email matches a church account, we can attach the request to that church and avoid asking you to explain everything twice.

Request setup helpsupport@mychurch.group
Contact support

Contact support

Tell us what you were trying to do, what happened, and what you need next.

Use the name support should see on the conversation.

We will reply here and match the request to your church.

Optional. Add it only if a call would be easier.

Optional, but it helps route the request faster.

A short headline helps the team triage the request.

Include what you were trying to do, what happened, and what would help next.

Setup help

Not sure what should go live first?

Guided onboarding is for churches that want help choosing the first website pages, staff roles, groups, and member links.

  • Use guided onboarding when you want help deciding what to publish first.
  • Use support tickets for product issues, account questions, and follow-up help.
Start guided onboarding